kgastaldo

Featured Member: Kalpesh Patel

Blog Post created by kgastaldo Employee on Dec 20, 2016

Kalpesh Patel, CEO at ContCentric

 

Tell us a little about your background and how you came to use Alfresco.

 

I came to Alfresco as a team leader of my ex-employer when the department

was new. I am one of the first Alfresco Certified Trainers in Asia. I went

on to overlook around 80 Alfresco installations.

 

What challenges did you face? What are you most proud of?

 

Find trained developers!

 

I am most proud of the fact that expansion was very quick I took the number

to 60 Alfresco developers in 3 years. Four books were authored by the team

under my review. I am proud to be mentor of those authors.

 

How are you using Alfresco currently?

 

I am owning the startup named ContCentric. The mandate is to have 100%

Alfresco Certified engineers in the company. We are currently using

community versions of both Alfresco Share and Activiti to develop projects.

We are high on using add-ons or customizing the product to suit to the

client's requirement better.

 

What resources have been the most helpful?

 

Community is the most useful resource. We get to enrich our knowledge. New

much organized documentation is equally helpful.

 

Any secrets, hacks or advice for new users?

 

Alfresco is a great product. It is very important to understand the best

practices to use Alfresco. I advice to follow and understand alfresco

documentation thoroughly before diving deep into Alfresco. For developers,

I advice to get trained by a professional trainer or by online training

sessions organized by Alfresco University time-to-time. When you are facing

issue, do not get overwhelmed by error. Just copy the message, and search

on community or google and majority of the time, you will end up on useful

information to solve the issues.

 

What are you working on at the moment (could be outside of Alfresco)?

 

I would like to throw a light on two prominent projects based on Alfresco.

 

One is for Non-Banking Financial Services sector which will cater to the

necessity of controlling huge amount of documentation and the processes

such as lead management, solution offering, credit process, disbursement

notifications and revenue control.

 

The other project is for IT Change Management. We have made a POC using

Activity 6.0.0 beta. The process flow of system changes requested by the

users is managed. There are more than one approval workflows which are

triggered to the particular user. The CIO would be able to track all change

requests on real time with their current status.

 

 

If you’ve worked on multiple Alfresco projects, which has been your

favourite?

 

Alfresco project at CCH - a prominent healthcare staffing services spread

across 50 states of USA was a great experience. We replaced a proprietary

DM to establish robust and cost effective system. We used third party

integrations to achieve customized view, advance editing, fax set-up etc.

The client runs 700+ workflows/day, 280+ file-types and 100,000 folders and

over 2 million documents. Client saved around 70% of cost by adopting

open-source product and eliminating vendor-locking.

 

What’s one tech trend/software/app that really excites you?

 

Being an Alfresco aficionado, my excitement also revolves around Enterprise

Content Management. The large organisations are considering a separate ECM

engine like Alfresco in addition to ERP they already have, is going to be

key-growth driven in near future.

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