I want to create a new folder but nothing happens

[benv]

Hi all,

For some reason I can't create new folders in the "Shared files" location. When I click on "+ Create... > Folder" nothing happens. I can make new content like HTML and XML files, but no folders. Not even based on a template. First I thought this was maybe a problem with the rights (although I was logged in as administrator). So I gave a user "coördinator" rights and logged in as that user. Same problem. I also tried to drag 'n drop a folder but it gives me an error like "can't upload object because they are folders or have a size of zero bytes". Does anyone have any experience with this issue? We are using Alfresco Community 5.1...

Already big thanks for every possible solution.

[muralidharand]

Any information on the alfresco.log file?

When you click create folder, what is happening in the browser network tab?

After entering the folder name + other information--> Press OK button. What is happening in the browser network tab?

Any failure response ?

[benv]

Thanks for the very quick reply!

This is everything from today's alfresco.log:

2017-04-05 00:00:00,365 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Synchronizing users and groups with user registry 'ad1'
2017-04-05 00:00:00,366 WARN  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Full synchronization with user registry 'ad1'
2017-04-05 00:00:00,366 WARN  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Some users and groups previously created by synchronization with this user registry may be removed.
2017-04-05 00:00:00,406 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Retrieving groups changed since Mar 30, 2017 1:39:16 PM from user registry 'ad1'
2017-04-05 00:00:10,491 WARN  [org.alfresco.repo.security.sync.ldap.LDAPUserRegistry] [DefaultScheduler_Worker-8] Failed to resolve member of group 'OVV DB' with distinguished name: CN=...
2017-04-05 00:00:10,499 WARN  [org.alfresco.repo.security.sync.ldap.LDAPUserRegistry] [DefaultScheduler_Worker-8] Failed to resolve member of group 'OVV DB' with distinguished name: CN=...
2017-04-05 00:00:10,525 WARN  [org.alfresco.repo.security.sync.ldap.LDAPUserRegistry] [DefaultScheduler_Worker-8] Failed to resolve member of group 'OVV DB' with distinguished name: CN=...
2017-04-05 00:00:10,527 WARN  [org.alfresco.repo.security.sync.ldap.LDAPUserRegistry] [DefaultScheduler_Worker-8] Failed to resolve member of group 'OVV DB' with distinguished name: CN=...
2017-04-05 00:00:10,529 WARN  [org.alfresco.repo.security.sync.ldap.LDAPUserRegistry] [DefaultScheduler_Worker-8] Failed to resolve member of group 'OVV DB' with distinguished name: CN=...
2017-04-05 00:00:10,531 WARN  [org.alfresco.repo.security.sync.ldap.LDAPUserRegistry] [DefaultScheduler_Worker-8] Failed to resolve member of group 'OVV DB' with distinguished name: CN=...
2017-04-05 00:00:10,533 WARN  [org.alfresco.repo.security.sync.ldap.LDAPUserRegistry] [DefaultScheduler_Worker-8] Failed to resolve member of group 'OVV DB' with distinguished name: CN=...
2017-04-05 00:00:10,535 WARN  [org.alfresco.repo.security.sync.ldap.LDAPUserRegistry] [DefaultScheduler_Worker-8] Failed to resolve member of group 'OVV DB' with distinguished name: CN=...
2017-04-05 00:00:11,686 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Synchronization,Category=directory,id1=ad1,id2=1 Group Analysis: Commencing batch of 4 entries
2017-04-05 00:00:11,740 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Synchronization,Category=directory,id1=ad1,id2=1 Group Analysis: Processed 4 entries out of 4. 100% complete. Rate: 74 per second. 0 failures detected.
2017-04-05 00:00:11,741 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Synchronization,Category=directory,id1=ad1,id2=1 Group Analysis: Completed batch of 4 entries
2017-04-05 00:00:16,328 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Retrieving users changed since Apr 3, 2017 11:03:34 PM from user registry 'ad1'
2017-04-05 00:00:16,643 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Synchronization,Category=directory,id1=ad1,id2=6 User Creation and Association: Commencing batch of 8 entries
2017-04-05 00:00:16,906 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Synchronization,Category=directory,id1=ad1,id2=6 User Creation and Association: Processed 8 entries out of 8. 100% complete. Rate: 30 per second. 0 failures detected.
2017-04-05 00:00:16,906 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Synchronization,Category=directory,id1=ad1,id2=6 User Creation and Association: Completed batch of 8 entries
2017-04-05 00:00:16,952 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] Finished synchronizing users and groups with user registry 'ad1'
2017-04-05 00:00:16,953 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] [DefaultScheduler_Worker-8] 8 user(s) and 4 group(s) processed

Pretty much only LDAP messages

By "browser network tab", do you mean the tab that shows all GET and POST request, like FF's console in the developer tools? If so, there's a GET request:

http://.../share/service/components/form?itemKind=type&itemId=cm:folder&destination=workspace://Spac...' -H 'Host: ...' -H 'User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:45.0) Gecko/20100101 Firefox/45.0' -H 'Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8' -H 'Accept-Language: nl,en-US;q=0.7,en;q=0.3' -H 'Accept-Encoding: gzip, deflate' -H 'X-Requested-With: XMLHttpRequest' -H 'Content-Type: application/x-www-form-urlencoded' -H 'Alfresco-CSRFToken: 2ySyF0XuhNdBUgDN1CiHqtuCqEKcOtYb7dMbSmgllfI=' -H 'Referer: http://.../share/page/context/shared/sharedfiles' -H 'Cookie: JSESSIONID=E5652D771483CF47185BF3F0CB81918C; alfLogin=1491398651; Alfresco-CSRFToken=2ySyF0XuhNdBUgDN1CiHqtuCqEKcOtYb7dMbSmgllfI%3d; alfUsername3=administrator

Now that GET request doesn't do much at first sight, but when I right click on it and open it in a new tab in the browser it shows some kind of "search page". I see al kinds of textfields like creator, naam, created and buttons send and cancel.

I hope this all makes sense to you :-s...