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Error Saving a new file on Alfresco MS Office Plug-in....

Question asked by duxtinto on Jun 23, 2008
Latest reply on Jun 25, 2008 by duxtinto
Hi Everyone,

We are using alfresco 2.9b in our server, with MySQL as database.

Everything was working ok, but recently, any time a user try to save a file from any microsoft office tool (e.g word) he receive an error message like this (using the plug-in or the File->Save menu):

There has been a network or file permission error.   The network connection may be lost

It's really strange, because the user has rights to write on the folder (it also happens in the user home folder), and the file is created, but the content is not saved (the new size is 0kb).

We are using Webdav to access to the server from the plug-in.   if we access to the server via webdav in the windows Explorer (not from Word) everything is ok (we can copy and paste to the server).

The most strange part is that if the user try to save the document again, using the same name (the system ask you if you want to overwrite the original one) everything works ok.

Do you have any idea what could be wrong?

I remove the alf_data folder and the database, the tomcat work and temp folders for alfresco, and the alfresco folder on webapps. I restarted the server, but the problem was not solved.