AnsweredAssumed Answered

web interface fine but can't log into slingshot

Question asked by nadaoneal on Jan 16, 2009
Latest reply on Oct 16, 2009 by jlavric
We're getting "The remote server may be unavailable or your authentication details have not been recognised," when we attempt to log into http://ourserver/share , though the web interface works fine from http://ourserver/alfresco . I've looked around for other people having the same problem, and it seems they usually have it when the web interface isn't running either.

The one "weird" thing about our setup is that we're running Alfresco's tomcat on port 8099 instead of 8080, since there's another tomcat running on the same machine, already using 8080. Could Slingshot still be trying to talk on 8080? Maybe it's talking on some random blocked port? Is there some config file I should be poking at?

I'm watching tomcat/logs/catalina.out as I try to log in, and I don't see the attempt, but I don't know that I would. I've turned up the logging of "log4j.logger.org.alfresco" in /tomcat/webapps/share/WEB-INF/classes/log4j.properties to "debug" just in case.

share.war seems to come up fine:
INFO: Deploying web application archive share.war
17:11:23,035  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.config.xml.XMLConfigService
17:11:23,036  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,222  INFO  [web.scripts.DeclarativeRegistry] Registered 21 Web Scripts (+0 failed), 23 URLs
17:11:23,223  INFO  [web.scripts.AbstractRuntimeContainer] Initialised Presentation Web Script Container (in 129.49567ms)
17:11:23,223  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,528  INFO  [web.scripts.DeclarativeRegistry] Registered 134 Web Scripts (+0 failed), 136 URLs
17:11:23,528  INFO  [web.scripts.AbstractRuntimeContainer] Initialised WebFramework Web Script Container (in 302.61185ms)
17:11:23,528  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,533  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,534  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,535  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,536  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,537  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,569  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,570  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,571  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,572  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,573  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,574  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,575  DEBUG [alfresco.util.AbstractLifecycleBean] Bootstrapping component org.alfresco.web.scripts.SearchPath$ProcessorLifecycle
17:11:23,590  INFO  [web.site.FrameworkHelper] Successfully Initialized Web Framework
Jan 16, 2009 5:11:23 PM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-8099
Jan 16, 2009 5:11:23 PM org.apache.catalina.storeconfig.StoreLoader load
INFO: Find registry server-registry.xml at classpath resource
Jan 16, 2009 5:11:23 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 44049 ms

Outcomes