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Alfresco Entreprice, reseller, sla, and extentions

Question asked by peterandersen on Feb 2, 2009
Latest reply on Feb 5, 2009 by mrogers

I read the information on but still have a few questions.

If you (as a software development company) have a project for a customer where Alfresco is a part.

1. Can you complete the project and resale the customer a Alfresco Enterprise license, without some kind of partnership with Alfresco?

2. If the customer have a Alfresco Enterprise license, how will your developed extensions to Alfresco change the SLA on the customers enterprise license?

3. Base on question 2. I assume that the customer first will raise support issue against us as the system integrator, but if we identify an Alfresco issue, we can use the customers SLA associated with the enterprise license.

Best regards