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Tomcat Error on Non-Admin Login

Question asked by howardjacobson on Feb 6, 2009
Latest reply on Feb 13, 2009 by jtp
I have just installed Labs 3 Stable on Ubuntu 8.10.  I created some users through the web client.  When anyone other than the admin user tries to log into Share, I get this error:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: org.alfresco.web.site.exception.RequestContextException: Exception running UserFactory in HttpRequestContextFactory
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:130)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause

org.alfresco.web.site.exception.RequestContextException: Exception running UserFactory in HttpRequestContextFactory
   org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:117)
   org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:188)
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:126)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause

org.alfresco.web.site.exception.UserFactoryException: Unable to retrieve user from repository
   org.alfresco.web.site.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:250)
   org.alfresco.web.site.UserFactory.faultUser(UserFactory.java:169)
   org.alfresco.web.site.UserFactory.faultUser(UserFactory.java:110)
   org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:93)
   org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:188)
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:126)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause

org.alfresco.web.site.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata:
   org.alfresco.web.site.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:159)
   org.alfresco.web.site.UserFactory.faultUser(UserFactory.java:169)
   org.alfresco.web.site.UserFactory.faultUser(UserFactory.java:110)
   org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:93)
   org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:188)
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:126)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

Once this error occurs, it occurs even if the admin user tries to log in.  The non-admin user CAN log into the Web Client.  I have no idea where to look to solve this problem.  Thanks.

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