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Intermittent JBoss shutdown running Alfresco 3.0 share

Question asked by chrisb on Apr 14, 2009
Latest reply on Apr 15, 2009 by chrisb
I am not sure if this is an alfresco issue or not, I just mention it here in case anyone else has seen something similar, and its something I need to solve quickly!

We have an Alfresco 3.0 Enterprise installation with Share setup for a document sharing application. Its a failrly standard Share setup running with a PostgreSQL backend, with Alfresco deployed inside a JBoss-AS install. The whole thing runs on a Windows 2003 Server box. The site currently has less than 5 concurrent users, and is not under any heavy loading.

The issue we are seeing is that periodically, and with no identifiable cause, the JBoss instance shuts itself down. This has happened a few times now and we are trying to work out if there might be anything initiated on the alfresco side of things that might cause this.

When this happens, in the JBoss server logs we see:

2009-04-08 11:13:45,131 INFO  [org.jboss.system.server.Server] Runtime shutdown hook called, forceHalt: true

A few lines further up in the log we see:

2009-04-08 11:01:22,318 INFO  [STDOUT] 11:01:22,318  WARN  [alfresco.heartbeat.HeartBeat] connect timed out

which seems to occur a few times over the previous few hours.

Is there a heartbeat mechanism in Alfresco 3.0 that would initiate a shutdown if unable to contact a licensing server or similar (seems unlikely)?

I am in the process of upping the logging levels in Alfresco to try and get more info, but in the meantime it would be good to hear any suggestions or advice from anyone that has seen anything similar.