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Alfresco consume external Data Sources

Question asked by ed_mann on Apr 24, 2009
I want to know is there a way to configure Alfresco to consume data from external database and index it. What specifically i am looking at is getting Alfresco to index our Request Tracker ticket system. So when someone searches for a document they will also get any tickets that have the words they searched on. This would allow people to have a one stop shop to access data that are in different systems. The person would get a preview of the ticket, and it could also have a link back to the original src. I know this would take code, and i am ready to start working on it. I am not sure how to go about getting alfresco to use this new space.

If i could get this to work i would also be interested in getting alfresco to use the Knowledge Base from Request Tracker RTFM and index that as well.