AnsweredAssumed Answered

Manually remove a corrupt user (not within web interface).

Question asked by bdgregg on Jan 5, 2010
Latest reply on Jan 6, 2010 by bdgregg

I have an issue with removing a corrupt user from the system per the result of a bug in 3.2r2 (see ALFCOM-3733 

The system now no longer shows the affected user as existing in the web interface however, it will not allow creation/re-creation of the same user.  I'd like to manually remove the user from the system directly via the database, does anyone have a how to guide to do this so that we can re-create the account without impairing the system.   All associated content related the account can be removed.  The account that became corrupt is my supervisor's and he's not been able to access the system.  I fear that I may have to whack the whole system and re-install from scratch and I'm hoping someone may have information regarding this before I have to take this drastic approach.

Please let me know if this is doable.

Thanks in advance.
Brian Gregg.