AnsweredAssumed Answered

CIFS + Office docs: network or file permission error?

Question asked by rtan on Mar 5, 2010
Has anyone come across this error when editing an Office document right off their CIFS drive?
This is within Word or Excel when saving your document right on an Alfresco mapped CIFS drive.
"There has been a network or file permission error. The network
connection may be lost."
This appears not to be an Alfresco problem but Microsoft related. We use our Alfresco CIFS drive with no issues on non Office files. I have tried to chase down a solution for this but it appears it could be  registry related or anti virus software related. 

For registry, do:

This is a bug and can be resolved with a registry fix ([Please be
careful when editing the registry, take a backup before making any
changes).

1) Click Start
2) Click Run
3) Type regedit and click OK
4) Locate the following registry subkey:
5) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc\Parameters
6) If the Parameters subkey does not exist, create it by following the
below steps.
7) Click the following registry subkey
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc
8.) On the Edit menu, point to New, and then click Key.
9) Type Parameters, and then press ENTER.
10) On the Edit menu, point to New, and then click DWORD Value.
11) Type FormatDatabase, and then press ENTER.
12) On the Edit menu, click Modify.
13) In the Value data box, type 1, and then click OK.
14) Exit from registry editor and restart the computer.

http://www.online-it-support.co.uk/?p=641

There was also a suggestion of turning off anti virus software?

RE: Can't do a "Save As" to a network drive using Word 2007
   We experienced similar problems with our supported computers. We
determined that the problem was actually with the Antivirus software
we use. In the settings there was a "Protect Network Drives" option
that was enabled by default. Apparently this conflicts with the way
Office 2007 handles network shares. Disabling the option resolved the
issue for us on both XP and Vista computers, so I would recommend
checking the antivirus settings happy. Hope this helps.

Has anyone tried this with success regarding  this issue of "There has been a network or file permission error. The network
connection may be lost" error messages from within Office.

We are also using Office 2007 on XP Pro with Service Pack 3.

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