AnsweredAssumed Answered

Create website to handle request

Question asked by drozes on May 9, 2012
Latest reply on May 10, 2012 by jpotts
Hi guys;

I am hoping to use Alfresco to manage my website support requests.  What I would like is when a user on my 'external' website submits a support request.  I am thinking that I could use a webscript to generate a document that will act as the support ticket.  The admin could than log into the share'd instance of the site and view all the documents and eventually use workflows to manage them.

Does this all sound like the best method?

Thanks for any feedback.