AnsweredAssumed Answered

Creating record series folders for File Plan

Question asked by tchenm1 on Aug 17, 2012
Latest reply on Feb 28, 2013 by tchenm1

After creating the Records Management Site, using the Admin account, I tried to add new record folders to the File Plan. However, I don't see a "New Series" button to do that. I have added all of the Records Management permissions group to the Admin account, but the "New Series" button still does not appear.

When I go to the File Plan tab, I see a message saying "message.loading" and it never completes the loading. What do I have to do so I can begin creating record series folders under the File Plan?