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failed to action task - please help!

Question asked by ddvorak on Jun 30, 2010
Latest reply on Aug 17, 2010 by dhorth
We are using Community 3.3. Everything is working well except….users are getting "failed to action task" error when trying to accept an invite to a site. I will post configuration of the server.xml file and the error logs (essentially the same error in catalina.out and alfresco.log). I have outbound email set up in alfresco-global.properties so the user gets emailed an invitation to the site with a link. If the user clicks the link, there is no error. If the user tries to accept the invitation using the "accept" link from "My Tasks" they get the failure message.

I've found a bug report that seems similar, but am not sure what else to look at. Any help would be greatly appreciated.

Link to bug report:
http://issues.alfresco.com/jira/browse/ALF-3672

Configuration of server.xml:


    <!– A "Connector" represents an endpoint by which requests are received
         and responses are returned. Documentation at :
         Java HTTP Connector: /docs/config/http.html (blocking & non-blocking)
         Java AJP  Connector: /docs/config/ajp.html
         APR (HTTP/AJP) Connector: /docs/apr.html
         Define a non-SSL HTTP/1.1 Connector on port 8080
    –>

    <Connector port="8080" protocol="HTTP/1.1"
               connectionTimeout="20000"
               redirectPort="8443" />

    <!– Define a SSL HTTP/1.1 Connector on port 8443
         This connector uses the JSSE configuration, when using APR, the
         connector should be using the OpenSSL style configuration
         described in the APR documentation –>

    <Connector port="8443" protocol="HTTP/1.1" SSLEnabled="true"
               maxThreads="150" scheme="https" secure="true"
               clientAuth="false" sslProtocol="TLS"
               keystoreFile="path_to_file"
               keystorePass="password for cert" />



Error message (catalina.out):

14:37:07,491  ERROR [extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 05280008 Wrapped Exception (with status template): 05280036 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/workflow/end-task.post.js': 05280035 Invalid Global Id 'jbpm1684'
Error message (alfresco.log):


14:37:07,491 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 05280008 Wrapped Exception (with status template): 05280036 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/workflow/end-task.post.js': 05280035 Invalid Global Id 'jbpm1684'

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