AnsweredAssumed Answered

Impossible to install

Question asked by sulisenator on Oct 8, 2012
Latest reply on Dec 7, 2012 by dfliddle
Hi everyone, I'm having trobles installing Desktop Sync. It asks me to select Java JRE executable file, and when I do that it gives an error.
This is the log:


Started executable D:\Fireshock\Download\DesktopSync_windows_0_9_6.exe at Mon Oct 08 13:02:00 2012

number of sections: 5
size of optional headers: 224
resSectionTableStart: 536
rawDataSize: 91648, rawDataOffset: 202240
sun.locale.formatasdefault is true
language/country is it_IT
change working directory to D:\Fireshock\Download
single instance mode
semaphore name Local\d:_fireshock_download_desktopsync_windows_0_9_6.exe, code 0, value 00000098
Init done
Starting work
number of sections: 5
size of optional headers: 224
resSectionTableStart: 536
rawDataSize: 91648, rawDataOffset: 202240
starting at 293888
verifying integrity length 40080774
checksums: 2117938841 2117938841 2117938841 2117938841
GetTempPath returned 37 (last error 183)
make dir returned -1
tempPath is C:\Users\FIRESH~1\AppData\Local\Temp\
tempFile is C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp
Temp dir: C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir
native lib dir is
GetTempPath returned 37 (last error 183)
make dir returned -1
Setting PATH (native libs) C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;D:\Program Files (x86)\Calibre2\;C:\Program Files (x86)\Windows Live\Shared
extracting files
Included files: 9
extracting C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\i4jruntime.jar (size: 823175)
extracting C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\i4jparams.conf (size: 15869)
extracting C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\i4j_extf_0_29ja4k.utf8 (size: 32737)
extracting C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\i4j_extf_1_29ja4k_hj09pm.png (size: 5271)
extracting C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\i4j_extf_2_29ja4k_f2na2c.png (size: 4616)
extracting C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\MessagesDefault (size: 32737)
extracting C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\platform.zip (size: 184298)
extracting C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\stats.properties (size: 272)
extracting C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\user.jar (size: 3262)
extracting files done
Current working dir: C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir
Full JRE path: C:\Users\FIRESH~1\AppData\Local\Temp\e4j102A.tmp_dir\jre.tar.gz
No JRE included
LoadDLL (0, (null), 0)
Searching for a JVM
GetTempPath returned 37 (last error 3)
make dir returned -1
Testing location  (type Y)
checkJavaExe (D:\Program Files (x86)\Java\jre7\bin\java.exe, [out], 1.6, 1.6, 0)
file exists
GetTempPath returned 37 (last error 183)
make dir returned -1
tempPath is C:\Users\FIRESH~1\AppData\Local\Temp\
tempFile is C:\Users\FIRESH~1\AppData\Local\Temp\e4j104A.tmp
Exit Code 0
Java version: 1.7.0_07
got version from execution 1.7.0_07
checkJavaExe returning 0
GetTempPath returned 37 (last error 183)
make dir returned -1
Testing location JAVA_HOME (type E)
GetTempPath returned 37 (last error 203)
make dir returned -1
Testing location JDK_HOME (type E)
Search sequence finished
ERROR: No JVM found
Download location:
LoadDLL (1, D:\Program Files\Java JRE\bin\java.exe, 1)
Got JRE location D:\Program Files\Java JRE\bin\java.exe (java exe: 1)
MinVersion: 1.6, MaxVersion: 1.6
checkJavaExe (D:\Program Files\Java JRE\bin\java.exe, [out], 1.6, 1.6, 1)
file exists
GetTempPath returned 37 (last error 183)
make dir returned -1
tempPath is C:\Users\FIRESH~1\AppData\Local\Temp\
tempFile is C:\Users\FIRESH~1\AppData\Local\Temp\e4j301A.tmp
Exit Code 0
Java version: 1.7.0_07
got version from execution 1.7.0_07
checkJavaExe returning 0
ERROR: Provided JVM unusable

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