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[LDAP]Authentication is working but edit online cannot login

Question asked by rubiecasana on Oct 22, 2012
Latest reply on Aug 28, 2013 by pshanahan4

Anyone who has encountered this problem? I am able to sync active directory users and users are now able to login. However, if they try to edit documents online, it pops up  user login form and when they login using AD account, it doesn't accept it. It returns failed to open file.
But if I login as default alfresco admin, edit online works so well.

Any additional configuration/authentication settings required to make this work?