AnsweredAssumed Answered

not able to login

Question asked by chetna on Sep 30, 2010
Latest reply on Oct 28, 2010 by andrewriver
hey,
everything is working fine, but suddenly alfresco reject my username and password.
it showing
The Home Space node referenced by Id: None cannot be found. It may have been deleted from the database. Please contact your system administrator.
I M THE ADMIN .
what shud i do??


and then i try to login into share
is use me this error:::


HTTP Status 500 -

——————————————————————————–

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:659)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)


root cause

org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
   org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:179)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
   org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:202)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:175)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:130)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:243)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:105)
   org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)


root cause

org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata:
   org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:168)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
   org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:202)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:175)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:130)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:243)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:105)
   org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)


note The full stack trace of the root cause is available in the Apache Tomcat/6.0.26 logs.

Is anyone can help regarding this issuse???

Outcomes