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Cannot Change Password from IE9

Question asked by filmchris on May 31, 2011
Latest reply on Jul 15, 2011 by tb13
I've just learned that my users accessing my Share site through Internet Explorer 9 are unable to change their password. They enter their Old Password, New Password and Confirm the New Password then hit "OK" - Nothing happens. No error, no messages in the logs, nada. The "Cancel" button continues to work, however, and drops the user back at their Profile page.

A snippet of the debug log while attempting to change my password is included below.

Similarly, the "Update Profile" button does not function in IE9, either.

Any advice or suggestions?

Thanks,
Chris

16:12:17 INFO  - Alfresco LOGGING re-enabled.
16:12:18 DEBUG - Added submit validation for field: template_x002e_change-password_x002e_change-password-oldpassword, using handler: f(){…}, args: null
16:12:18 DEBUG - Added field validation for field: template_x002e_change-password_x002e_change-password-oldpassword, using handler: f(){…}, args: null, on event: keyup
16:12:18 DEBUG - Added submit validation for field: template_x002e_change-password_x002e_change-password-newpassword1, using handler: f(){…}, args: {min => 3, max => 255, crop => true}
16:12:18 DEBUG - Added field validation for field: template_x002e_change-password_x002e_change-password-newpassword1, using handler: f(){…}, args: {min => 3, max => 255, crop => true}, on event: keyup
16:12:18 DEBUG - Added submit validation for field: template_x002e_change-password_x002e_change-password-newpassword2, using handler: f(){…}, args: {min => 3, max => 255, crop => true}
16:12:18 DEBUG - Added field validation for field: template_x002e_change-password_x002e_change-password-newpassword2, using handler: f(){…}, args: {min => 3, max => 255, crop => true}, on event: keyup
16:12:18 DEBUG - Determining whether submit elements can be enabled…
16:12:18 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Determining whether submit elements can be enabled…
16:12:27 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Determining whether submit elements can be enabled…
16:12:27 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Determining whether submit elements can be enabled…
16:12:27 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Determining whether submit elements can be enabled…
16:12:27 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:28 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:28 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:28 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:28 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:29 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Determining whether submit elements can be enabled…
16:12:29 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Determining whether submit elements can be enabled…
16:12:29 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Determining whether submit elements can be enabled…

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