AnsweredAssumed Answered

Slow file access from Windows 7

Question asked by adirocco on Jun 30, 2011
Latest reply on Dec 5, 2013 by spl
Alfresco Community 3.4d is running on Centos 5.6 64-bit. It uses Passthru authentication with LDAP synchronization. CIFS is enabled and operating perfectly. I can open, copy, modify and delete files from a Windows XP computer without any issues. However, from a Windows 7 computer, the same files take over 10 seconds to open. File types include Word, Excel and PDF files. (From Windows XP, the same files open virtually instantaneously.) File browsing is quick.

I tried different registry changes on the client, including disabling SMB2, giving priority to LM and NTLM authentication over NTLM2 and disabling IPv6. All attempts have failed in opening the files quickly. Server load is low since I am the only one using it now.

Has anyone experienced the same issue and found a solution?

Below is the alfresco.log

10:59:24,389 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from class path resource [alfresco/repository.properties]
10:59:24,391 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from class path resource [alfresco/domain/transaction.properties]
10:59:24,391 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/tests/alfresco-global.properties]
10:59:24,391 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/test/alfresco-global.properties]
10:59:24,392 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/org_alfresco_module_dod5015/alfresco-global.properties]
10:59:24,392 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco-global.properties]
10:59:24,475 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
10:59:24,628 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
10:59:24,688 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
10:59:46,135 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor Repository Template Processor for extension ftl
10:59:46,137 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor Repository Script Processor for extension js
10:59:56,939 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] Schema managed by database dialect org.hibernate.dialect.MySQLInnoDBDialect.
10:59:57,246 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] No changes were made to the schema.
10:59:57,338 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'sysAdmin' subsystem, ID: [sysAdmin, default]
10:59:57,349 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
10:59:57,350 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
10:59:57,350 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
10:59:57,383 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'sysAdmin' subsystem, ID: [sysAdmin, default] complete
10:59:59,599 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'thirdparty' subsystem, ID: [thirdparty, default]
10:59:59,609 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
10:59:59,609 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
10:59:59,610 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:00,351 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'thirdparty' subsystem, ID: [thirdparty, default] complete
11:00:00,352 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'OOoDirect' subsystem, ID: [OOoDirect, default]
11:00:00,370 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:00,371 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:00,371 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:01,745 WARN  [org.alfresco.util.OpenOfficeConnectionTester] An initial OpenOffice connection could not be established.
11:00:01,771 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'OOoDirect' subsystem, ID: [OOoDirect, default] complete
11:00:02,222 WARN  [org.alfresco.repo.node.index.FullIndexRecoveryComponent] The indexes are not synchronized with the database.
11:00:02,394 INFO  [org.alfresco.repo.admin.ConfigurationChecker] The Alfresco root data directory ('dir.root') is: /opt/alfresco-3.4.d/alf_data
11:00:02,445 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] Checking for patches to apply …
11:00:03,495 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] No patches were required.
11:00:03,573 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Found 1 module(s).
11:00:03,671 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'org_alfresco_module_dod5015' version 1.0.
11:00:03,721 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'fileServers' subsystem, ID: [fileServers, default]
11:00:03,738 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:03,739 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:03,739 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:05,017 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Authentication' subsystem, ID: [Authentication, managed, passthru1]
11:00:05,028 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:05,029 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:05,029 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:05,117 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Authentication' subsystem, ID: [Authentication, managed, passthru1] complete
11:00:05,117 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Authentication' subsystem, ID: [Authentication, managed, ldap1]
11:00:05,151 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:05,152 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:05,152 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:05,301 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Authentication' subsystem, ID: [Authentication, managed, ldap1] complete
11:00:05,302 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Authentication' subsystem, ID: [Authentication, managed, alfrescoNtlm1]
11:00:05,346 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:05,347 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:05,347 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:05,500 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Authentication' subsystem, ID: [Authentication, managed, alfrescoNtlm1] complete
11:00:05,531 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'fileServers' subsystem, ID: [fileServers, default] complete
11:00:05,531 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'imap' subsystem, ID: [imap, default]
11:00:05,575 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:05,576 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:05,576 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:05,693 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'imap' subsystem, ID: [imap, default] complete
11:00:05,693 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'email' subsystem, ID: [email, outbound]
11:00:05,703 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:05,703 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:05,704 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:05,751 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'email' subsystem, ID: [email, outbound] complete
11:00:05,751 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'email' subsystem, ID: [email, inbound]
11:00:05,765 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:05,765 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:05,765 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:05,804 WARN  [org.springframework.beans.GenericTypeAwarePropertyDescriptor] Invalid JavaBean property 'blockedSenders' being accessed! Ambiguous write methods found next to actually used [public void org.alfresco.email.server.EmailServer.setBlockedSenders(java.util.List)]: [public void org.alfresco.email.server.EmailServer.setBlockedSenders(java.lang.String)]
11:00:05,804 WARN  [org.springframework.beans.GenericTypeAwarePropertyDescriptor] Invalid JavaBean property 'allowedSenders' being accessed! Ambiguous write methods found next to actually used [public void org.alfresco.email.server.EmailServer.setAllowedSenders(java.util.List)]: [public void org.alfresco.email.server.EmailServer.setAllowedSenders(java.lang.String)]
11:00:05,817 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'email' subsystem, ID: [email, inbound] complete
11:00:05,817 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'googledocs' subsystem, ID: [googledocs, default]
11:00:05,836 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:05,837 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:05,837 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:06,040 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'googledocs' subsystem, ID: [googledocs, default] complete
11:00:06,850 INFO  [org.alfresco.repo.usage.UserUsageTrackingComponent] Enabled - calculate missing user usages …
11:00:06,860 INFO  [org.alfresco.repo.usage.UserUsageTrackingComponent] Found 0 users to recalculate
11:00:06,860 INFO  [org.alfresco.repo.usage.UserUsageTrackingComponent] … calculated missing usages for 0 users
11:00:06,860 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Synchronization' subsystem, ID: [Synchronization, default]
11:00:06,868 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:06,868 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:06,868 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:06,890 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Synchronizing users and groups with user registry 'ldap1'
11:00:06,900 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Retrieving groups changed since Jun 22, 2011 2:06:55 PM from user registry 'ldap1'
11:00:08,580 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 Group Analysis: Commencing batch of 0 entries
11:00:08,581 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 Group Analysis: Completed batch of 0 entries
11:00:08,585 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Retrieving users changed since Jun 29, 2011 6:49:08 PM from user registry 'ldap1'
11:00:08,904 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 User Creation and Association: Commencing batch of 4 entries
11:00:09,066 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 User Creation and Association: Processed 4 entries out of 4. 100% complete. Rate: 24 per second. 0 failures detected.
11:00:09,067 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 User Creation and Association: Completed batch of 4 entries
11:00:09,120 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Finished synchronizing users and groups with user registry 'ldap1'
11:00:09,120 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] 4 user(s) and 0 group(s) processed
11:00:09,127 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Synchronization' subsystem, ID: [Synchronization, default] complete
11:00:09,149 INFO  [org.alfresco.service.descriptor.DescriptorService] Alfresco JVM - v1.6.0_18-b07; maximum heap size 742.438MB
11:00:09,149 INFO  [org.alfresco.service.descriptor.DescriptorService] Alfresco started (Community): Current version 3.4.0 (d 3370) schema 4113 - Originally installed version 3.4.0 (d 3370) schema 4113
11:00:09,150 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Replication' subsystem, ID: [Replication, default]
11:00:09,157 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
11:00:09,170 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
11:00:09,170 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
11:00:09,322 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Replication' subsystem, ID: [Replication, default] complete
11:00:21,810 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 438 Web Scripts (+0 failed), 689 URLs
11:00:21,810 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 2 Package Description Documents (+0 failed)
11:00:21,811 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 1 Schema Description Documents (+0 failed)
11:00:21,812 INFO  [org.springframework.extensions.webscripts.AbstractRuntimeContainer] Initialised Repository Web Script Container (in 10283.932ms)
11:00:21,819 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor freemarker for extension ftl
11:00:21,820 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor javascript for extension js
11:00:31,056 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 305 Web Scripts (+0 failed), 315 URLs
11:00:31,058 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 8 Package Description Documents (+0 failed)
11:00:31,058 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 0 Schema Description Documents (+0 failed)
11:00:31,703 INFO  [org.springframework.extensions.webscripts.AbstractRuntimeContainer] Initialised Spring Surf Container Web Script Container (in 2622.2349ms)
11:00:31,729 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor freemarker for extension ftl
11:00:31,787 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor javascript for extension js
11:00:32,155 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor freemarker for extension ftl
11:00:32,158 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor javascript for extension js
11:00:32,294 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor freemarker for extension ftl
11:00:32,298 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor javascript for extension js

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