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Cloud Syncing Issues

Question asked by jlara on Oct 2, 2013
Latest reply on Jan 10, 2014 by jpotts

We have been experiencing occasional issues when syncing from on-premise Alfresco to a cloud site.

Recently we've seen an issue where syncing a file will create an entry in the cloud site but the content will not be available. The message "This document has no content." is displayed.

We also experience an issue where the syncing seems to be successful but the cloud site will not actually update the file. The changes are not carried over and only the older version is available from the cloud site.

Any suggestions would be appreciated.

Thank you,