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user is not visible in people finder but that user is visible in site in alfresco

Question asked by chaituu on Jul 8, 2016
Latest reply on Dec 22, 2016 by douglascrp
A new user has logged into Alfresco, and joined the new site that we created. I can see that user as a member of that site, but can't find him in People Finder and can't add him to a site from the Administrator dashboard.Is it a indexing problem ?.we are using 4.2.2 version.If its a indexing problem what we need to do?it happened in prod.