AnsweredAssumed Answered

Broken pipe when loading Task list

Question asked by katarinahallberg on Oct 22, 2013
Latest reply on Jul 19, 2017 by mtsiak
Hi,
we are running Alfresco 4.0.e Community, Share.

In the last couple of weeks some users are having trouble loading the Task list. Both in the My tasks dashlet on the Dashboard and under More… / My Tasks.

It either takes a very long time, or the list is not loaded at all. In the second case, in the dashlet the text "Loading…" never disappears, and under More… "Loading…" disappears after a while and "Error loading items" is displayed.


When looking at the request and the response using Chrome Developer Tools, the request looks like this:

https://HOST/share/proxy/alfresco/api/task-instances?authority=Debug&properties=bpm_priority,bpm_status,bpm_dueDate,bpm_description&exclude=wcmwf:*&skipCount=0&maxItems=50


And the response (when it fails):


<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>502 Proxy Error</title>
</head><body>
<h1>Proxy Error</h1>
<p>The proxy server received an invalid
response from an upstream server.<br />
The proxy server could not handle the request <em><a href="/share/proxy/alfresco/api/task-instances">GET /share/proxy/alfresco/api/task-instances</a></em>.<p>
Reason: <strong>Error reading from remote server</strong></p></p>
<hr>
<address>Apache/2.2.23 (Amazon) Server at ec2-54-220-221-167.eu-west-1.compute.amazonaws.com Port 443</address>
</body></html>


In the alfresco.log we get a (WARN and INFO) java.net.SocketException: Broken pipe (see full stacktrace below) when the list fails to load.


14:18:36,494 WARN  [org.springframework.extensions.webscripts.connector.RemoteClient] Exception during close() of HTTP API connection
ClientAbortException:  java.net.SocketException: Broken pipe
        at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:358)
        at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)
        at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:309)
        at org.apache.catalina.connector.OutputBuffer.close(OutputBuffer.java:273)
        at org.apache.catalina.connector.CoyoteOutputStream.close(CoyoteOutputStream.java:104)
        at org.springframework.extensions.webscripts.connector.RemoteClient.service(RemoteClient.java:1105)
        at org.springframework.extensions.webscripts.connector.RemoteClient.call(RemoteClient.java:629)
        at org.springframework.extensions.webscripts.connector.HttpConnector.call(HttpConnector.java:143)
        at org.springframework.extensions.webscripts.connector.AuthenticatingConnector.call(AuthenticatingConnector.java:290)
        at org.springframework.extensions.webscripts.servlet.mvc.EndPointProxyController.handleRequestInternal(EndPointProxyController.java:279)
        at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153)
        at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:790)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
        at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
        at org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
        at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
        at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
        at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
        at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:307)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
Caused by: java.net.SocketException: Broken pipe
        at java.net.SocketOutputStream.socketWrite0(Native Method)
        at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
        at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
        at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:741)
        at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)
        at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)
        at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:765)
        at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:124)
        at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:574)
        at org.apache.coyote.Response.doWrite(Response.java:560)
        at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:353)
        … 44 more


14:18:36,495 INFO  [org.springframework.extensions.webscripts.connector.RemoteClient] Error status 500 null
ClientAbortException:  java.net.SocketException: Broken pipe
        at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:358)
        at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)
        at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)
        at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:381)
        at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:370)
        at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:89)
        at org.springframework.extensions.webscripts.connector.RemoteClient.service(RemoteClient.java:1072)
        at org.springframework.extensions.webscripts.connector.RemoteClient.call(RemoteClient.java:629)
        at org.springframework.extensions.webscripts.connector.HttpConnector.call(HttpConnector.java:143)
        at org.springframework.extensions.webscripts.connector.AuthenticatingConnector.call(AuthenticatingConnector.java:290)
        at org.springframework.extensions.webscripts.servlet.mvc.EndPointProxyController.handleRequestInternal(EndPointProxyController.java:279)
        at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153)
        at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:790)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
        at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
        at org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
        at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
        at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
        at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
        at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:307)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
Caused by: java.net.SocketException: Broken pipe
        at java.net.SocketOutputStream.socketWrite0(Native Method)
        at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
        at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
        at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:741)
        at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)
        at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)
        at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:765)
        at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:126)
        at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:574)
        at org.apache.coyote.Response.doWrite(Response.java:560)
        at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:353)
        … 45 more



Any advise on how to fix this problem?

Regards
Katarina Hallberg

Outcomes