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Missing E-Mail Feed Notifications for some users - case sensitivity problem?

Question asked by cdw on Dec 2, 2013
Latest reply on Jul 23, 2014 by cdw
Hello all,

we are using Alfresco Community 4.2.e on a Linux machine.
We have a strange effect. I have two accounts on that installation: one that came via LDAP sync (dWinkler) and one created locally in Alfresco (dwtest).
At midnight Alfresco starts generating those mail notifications with the recent changes (feed notifier). But: Only the local user (that did not come via LDAP) gets the email.

I switched on some debugging and saw messages like this:

2013-12-01 00:00:00,663  DEBUG [activities.feed.FeedNotifier] [FeedNotifier2] RETRY TXNS: []
2013-12-01 00:00:00,670  DEBUG [activities.feed.FeedNotifier] [FeedNotifier2] FeedNotifier2 ready to execute
2013-12-01 00:00:00,672  DEBUG [activities.feed.FeedNotifier] [FeedNotifier1] RETRY TXNS: []
2013-12-01 00:00:00,673  DEBUG [activities.feed.FeedNotifier] [FeedNotifier1] FeedNotifier1 ready to execute

2013-12-01 00:00:02,775  DEBUG [activities.feed.FeedNotifier] [FeedNotifier2] Get user feed entries: dwtest, 28172
2013-12-01 00:00:02,813  DEBUG [repo.activities.ActivityServiceImpl] [FeedNotifier2] Selected feed entries for user : 'dwtest',
for site : 'null',
excluding this user : 'false',
excluding other users : 'false',
with min feed id : '28172',
with max feed items : '100

2013-12-01 00:00:04,960  DEBUG [activities.feed.FeedNotifier] [FeedNotifier1] Get user feed entries: dWinkler, 480581
2013-12-01 00:00:04,988  DEBUG [repo.activities.ActivityServiceImpl] [FeedNotifier1] Selected feed entries for user : 'dwinkler',
for site : 'null',
excluding this user : 'false',
excluding other users : 'false',
with min feed id : '480581',
with max feed items : '100


So, I do not spot any error messages here. The lines look quite identical. So why does dwtest get an e-mail why dWinkler doesn't?

The only difference I could spot here is:
"dwtest" is always written in small letters while the other is once written with small and once with capital "W" in that log.

We did not touch any case sensitivity flags and we can log in with small and capital letters.
But, could it be the case that there is an internal mismatch so the selected feeds are not sent to the user?

Or, what can I do to get an even deeper insight into the steps here to trace the problem?

Best regards
D. Winkler

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