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Cannot unlock a document that has been locked for editing

Question asked by devondan on Jun 3, 2013
Latest reply on Jun 3, 2013 by devondan
Hi all,
A Share (4.2.c) user (collaborator) checked out a document for offline editing. While the document was checked out, their role in the Share site was changed to Manager. Now both they and the site admin are unable to cancel the editing of the document. Alfresco.log for both the original document owner and root Admin user throw the same error:

08:42:21,025 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 05030028 JavaException: org.alfresco.repo.security.permissions.AccessDeniedException: 05031956 Access Denied.  You do not have the appropriate permissions to perform this operation.
org.springframework.extensions.webscripts.WebScriptException: 05030028 JavaException: org.alfresco.repo.security.permissions.AccessDeniedException: 05031956 Access Denied.  You do not have the appropriate permissions to perform this operation.
   at org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:1053)
   at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:171)
        …
Caused by: org.alfresco.repo.security.permissions.AccessDeniedException: 05031956 Access Denied.  You do not have the appropriate permissions to perform this operation.
   at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:50)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:159)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        …


Can anyone please tell me how I can either recover control of or delete this document? And quite why this happened?

Thanks in advance for your advice.
Dan

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