AnsweredAssumed Answered

ldap auth errors all of the sudden

Question asked by danielguerra on Feb 10, 2014
My instance has been using ldap for about 3 years without a problem.  In the past months I have been getting reports that users cant authenticate but if they wait 15 minutes it works for them.  The login page will say "The remote server may be unavailable or your authentication details have not been recognized."

Alfresco: 3.4.b

alfresco-global.properties LDAP config:

authentication.chain=ldap1:ldap-ad, alfrescoNtlm1:alfrescoNtlm
ldap.authentication.userNameFormat=%s@bah.com
ldap.authentication.java.naming.provider.url=ldap://LDAP SERVER:389
ldap.authentication.defaultAdministratorUserNames=Administrator
ldap.synchronization.java.naming.security.authentication=simple
ldap.synchronization.java.naming.security.principal=USERNAME
ldap.synchronization.java.naming.security.credentials=PASSWORD

Error Log:

10:06:53,609 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 01100031 Login failed
org.springframework.extensions.webscripts.WebScriptException: 01100031 Login failed
   at org.alfresco.repo.web.scripts.bean.AbstractLoginBean.login(AbstractLoginBean.java:75)
   at org.alfresco.repo.web.scripts.bean.LoginPost.executeImpl(LoginPost.java:73)
   at org.springframework.extensions.webscripts.DeclarativeWebScript.executeImpl(DeclarativeWebScript.java:235)
   at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:64)
   at org.alfresco.repo.web.scripts.RepositoryContainer$2.execute(RepositoryContainer.java:377)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:381)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:436)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:466)
   at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:263)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:333)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:189)
   at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:118)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:58)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
   at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:859)
   at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:579)
   at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1555)
   at java.lang.Thread.run(Thread.java:619)

Outcomes