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Workflows question

Question asked by raz.karmi on Jul 22, 2014
Latest reply on Jul 30, 2014 by djgs
Hello
I just installed the community for our Operations department
We are looking for a solution that once a certain incident occurs in our production environment, the relevant document which is stored in the community system will be associated to the incident and engineer will act according to the document
Is this possible? is this something configured under the workflows?

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