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Alfresco 5 edit on line with google chrome

Question asked by amandag on Nov 7, 2014
We recently migrated from 4 to 5. All was well until the edit on line facility showed itself to be broken with the following message:
Whilst not wanting to jump the queue we are a fire service and our document library contains all our Risk critical information - not being able to edit these on line is causing some consternation
The version of chrome we use is

Version 36.0.1985.125 m

The message you get during edit on line is
The file 'test.doc' could not be opened for online editing. One of the following plugins required to be installed in your browser.
    For Windows: Microsoft Office 2010
    For Mac OS X: SharePoint Browser Plug-in

Please can someone help us fix this??