AnsweredAssumed Answered

Error on viewing documents in document library of alfresco

Question asked by rd1009 on Nov 13, 2014
Hi everyone:
This is the document in document library of alfresco, the status remains 'loading' at all time after clicking 'online preview' as shown in Figure 1.
Hoever, if click 'view' in 'share' shown in Figure 2, the content can be viewed (Figure 3). Please help with the issue as I wonder why this happens. Thanks.

OS:Windows 2008 R2 Enterprise
memory:8G


alfresco.log
<code>
12:47:56,245 INFO  [org.alfresco.repo.admin] [localhost-startStop-1] Using database URL 'jdbc:postgresql://localhost:5432/alfresco' with user 'alfresco'.
12:47:57,462 INFO  [org.alfresco.repo.admin] [localhost-startStop-1] Connected to database PostgreSQL version 9.3.5
12:48:20,378 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'sysAdmin' subsystem, ID: [sysAdmin, default]
12:48:20,643 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'sysAdmin' subsystem, ID: [sysAdmin, default] complete
12:48:20,752 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] [localhost-startStop-1] Ignoring script patch (post-Hibernate): patch.db-V4.2-metadata-query-indexes
12:48:49,300 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] [localhost-startStop-1] Registered template processor Repository Template Processor for extension ftl
12:48:49,300 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] [localhost-startStop-1] Registered script processor Repository Script Processor for extension js
12:48:56,430 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'ContentStore' subsystem, ID: [ContentStore, managed, unencrypted]
12:48:56,508 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'ContentStore' subsystem, ID: [ContentStore, managed, unencrypted] complete
12:48:56,601 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] [localhost-startStop-1] Connecting to database: jdbc:postgresql://localhost:5432/alfresco, UserName=alfresco, PostgreSQL Native Driver
12:48:56,601 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] [localhost-startStop-1] Schema managed by database dialect org.hibernate.dialect.PostgreSQLDialect.
12:49:00,829 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] [localhost-startStop-1] No changes were made to the schema.
12:49:04,978 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'Authentication' subsystem, ID: [Authentication, managed, alfrescoNtlm1]
12:49:05,384 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'Authentication' subsystem, ID: [Authentication, managed, alfrescoNtlm1] complete
12:49:06,835 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'thirdparty' subsystem, ID: [thirdparty, default]
12:49:08,176 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'thirdparty' subsystem, ID: [thirdparty, default] complete
12:49:08,176 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'OOoDirect' subsystem, ID: [OOoDirect, default]
12:49:11,250 WARN  [org.alfresco.util.OpenOfficeConnectionTester] [localhost-startStop-1] An initial OpenOffice connection could not be established.
12:49:11,250 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'OOoDirect' subsystem, ID: [OOoDirect, default] complete
12:49:11,265 INFO  [org.alfresco.repo.admin.ConfigurationChecker] [localhost-startStop-1] The Alfresco root data directory ('dir.root') is: C:\Alfresco\alf_data
12:49:11,265 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'Search' subsystem, ID: [Search, managed, solr4]
12:49:11,936 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'Search' subsystem, ID: [Search, managed, solr4] complete
12:49:12,186 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] [localhost-startStop-1] Checking for patches to apply …
12:49:14,604 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] [localhost-startStop-1] No patches were required.
12:49:14,650 INFO  [org.alfresco.repo.module.ModuleServiceImpl] [localhost-startStop-1] Found 3 module(s).
12:49:14,869 INFO  [org.alfresco.repo.module.ModuleServiceImpl] [localhost-startStop-1] Starting module 'org_alfresco_module_wcmquickstart' version 1.0.
12:49:14,916 INFO  [org.alfresco.repo.module.ModuleServiceImpl] [localhost-startStop-1] Starting module 'org.alfresco.module.vti' version 1.3.
12:49:14,994 INFO  [org.alfresco.repo.module.ModuleServiceImpl] [localhost-startStop-1] Starting module 'org.alfresco.integrations.google.docs' version 2.0.8.
12:49:15,009 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'fileServers' subsystem, ID: [fileServers, default]
12:49:16,647 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'fileServers' subsystem, ID: [fileServers, default] complete
12:49:16,647 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'imap' subsystem, ID: [imap, default]
12:49:16,922 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'imap' subsystem, ID: [imap, default] complete
12:49:16,923 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'email' subsystem, ID: [email, outbound]
12:49:17,114 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'email' subsystem, ID: [email, outbound] complete
12:49:17,115 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'email' subsystem, ID: [email, inbound]
12:49:17,276 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'email' subsystem, ID: [email, inbound] complete
12:49:17,277 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'Subscriptions' subsystem, ID: [Subscriptions, default]
12:49:17,325 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'Subscriptions' subsystem, ID: [Subscriptions, default] complete
12:49:17,576 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'Synchronization' subsystem, ID: [Synchronization, default]
12:49:18,004 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'Synchronization' subsystem, ID: [Synchronization, default] complete
12:49:18,213 INFO  [org.alfresco.service.descriptor.DescriptorService] [localhost-startStop-1] Alfresco JVM - v1.7.0_67-b01; maximum heap size 3639.000MB
12:49:18,213 INFO  [org.alfresco.service.descriptor.DescriptorService] [localhost-startStop-1] Server Mode :UNKNOWN
12:49:18,215 INFO  [org.alfresco.service.descriptor.DescriptorService] [localhost-startStop-1] Alfresco started (Community). Current version: 5.0.0 (r86473-b92) schema 8,006. Originally installed version: 5.0.0 (r86473-b92) schema 8,006.
12:49:18,235 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'ActivitiesFeed' subsystem, ID: [ActivitiesFeed, default]
12:49:18,849 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'ActivitiesFeed' subsystem, ID: [ActivitiesFeed, default] complete
12:49:18,849 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'Replication' subsystem, ID: [Replication, default]
12:49:18,888 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'Replication' subsystem, ID: [Replication, default] complete
12:49:24,333 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'googledocs' subsystem, ID: [googledocs, v2]
12:49:24,708 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'googledocs' subsystem, ID: [googledocs, v2] complete
12:49:25,068 INFO  [org.alfresco.module.vti.VtiServer] [localhost-startStop-1] Vti server started successfully on port: 7070
12:49:25,068 INFO  [org.alfresco.module.vti.VtiServer] [localhost-startStop-1] Vti server SessionIdManagerWorkerName: jetty1
12:49:42,334 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 416 Web Scripts (+0 failed), 557 URLs
12:49:42,334 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 1 Package Description Documents (+0 failed)
12:49:42,334 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 0 Schema Description Documents (+0 failed)
12:49:46,281 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 416 Web Scripts (+0 failed), 557 URLs
12:49:46,281 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 1 Package Description Documents (+0 failed)
12:49:46,281 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 0 Schema Description Documents (+0 failed)
12:49:46,297 INFO  [org.springframework.extensions.webscripts.AbstractRuntimeContainer] [localhost-startStop-1] Initialised Repository Web Script Container (in 11443.219ms)
12:49:46,344 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] [localhost-startStop-1] Registered template processor freemarker for extension ftl
12:49:46,344 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] [localhost-startStop-1] Registered script processor javascript for extension js
12:49:52,927 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 416 Web Scripts (+0 failed), 557 URLs
12:49:52,927 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 1 Package Description Documents (+0 failed)
12:49:52,927 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 0 Schema Description Documents (+0 failed)
12:49:53,083 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 11 Web Scripts (+0 failed), 82 URLs
12:49:53,083 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 0 Package Description Documents (+0 failed)
12:49:53,083 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 0 Schema Description Documents (+0 failed)
12:49:53,239 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 11 Web Scripts (+0 failed), 82 URLs
12:49:53,239 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 0 Package Description Documents (+0 failed)
12:49:53,239 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 0 Schema Description Documents (+0 failed)
12:49:53,254 INFO  [org.springframework.extensions.webscripts.AbstractRuntimeContainer] [localhost-startStop-1] Initialised Public Api Web Script Container (in 6805.5415ms)
12:49:53,364 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 11 Web Scripts (+0 failed), 82 URLs
12:49:53,364 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 0 Package Description Documents (+0 failed)
12:49:53,364 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 0 Schema Description Documents (+0 failed)
12:51:00,610 WARN  [org.alfresco.util.OpenOfficeConnectionTester] [DefaultScheduler_Worker-5] Error trying to query Open Office version information. OpenOffice.org's ConfigurationRegistry not implemented in this version of OOo. This should not affect the operation of OOo.
12:51:00,688 INFO  [org.alfresco.util.OpenOfficeConnectionTester] [DefaultScheduler_Worker-5] The OpenOffice connection was re-established.
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