AnsweredAssumed Answered

thumbnail issue

Question asked by nancygaillard on Feb 10, 2015
Latest reply on Jun 5, 2015 by nancygaillard
Hi

I am running Alfresco Community 4.2.e (for Windows 64bits) on :
* Windows Server 2008 r2 (64bits)
* Windows 7 x64bits

[UPDATED]
I can't visualize  any PDF document on Windows Server correctly, since I have re-install and restore Alfresco. I thought my backup was bad, but I tested it in my Windows 7, and it works normally. So, I decided re-install Alfresco and restore again on Windows Server, but it did'nt work better…

The problem is a dysfunction in the rendering of the preview of PDF and TXT. The rendering is the same for a normal preview for a PNG (https://www.dropbox.com/lightbox/home/Alfresco-forum/Thumbnail%20issue)

[/UPDATED]

What can I do? What is the problem?

There is my alfresco.log :
<blockcode>
08:30:15,338 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 01100001 Wrapped Exception (with status template): 01100034 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 01100026 Unsupported transformation: transformer.ImageMagick application/pdf to image/jpeg
org.springframework.extensions.webscripts.WebScriptException: 01100001 Wrapped Exception (with status template): 01100034 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 01100026 Unsupported transformation: transformer.ImageMagick application/pdf to image/jpeg
   at org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:1067)
   at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:184)
   at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:422)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:452)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:491)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:529)
   at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:341)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:378)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)
   at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:132)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
   at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023)
   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
   at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1852)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
   at java.lang.Thread.run(Thread.java:724)
Caused by: org.alfresco.scripts.ScriptException: 01100034 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 01100026 Unsupported transformation: transformer.ImageMagick application/pdf to image/jpeg
   at org.alfresco.repo.jscript.RhinoScriptProcessor.execute(RhinoScriptProcessor.java:204)
   at org.alfresco.repo.processor.ScriptServiceImpl.execute(ScriptServiceImpl.java:212)
   at org.alfresco.repo.processor.ScriptServiceImpl.executeScript(ScriptServiceImpl.java:174)
   at org.alfresco.repo.web.scripts.RepositoryScriptProcessor.executeScript(RepositoryScriptProcessor.java:102)
   at org.springframework.extensions.webscripts.AbstractWebScript.executeScript(AbstractWebScript.java:1305)
   at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:128)
   … 28 more
Caused by: org.alfresco.repo.content.transform.UnsupportedTransformationException: 01100026 Unsupported transformation: transformer.ImageMagick application/pdf to image/jpeg
   at org.alfresco.repo.content.transform.AbstractContentTransformer2.checkTransformable(AbstractContentTransformer2.java:140)
   at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:205)
   at org.alfresco.repo.content.transform.FailoverContentTransformer.transformInternal(FailoverContentTransformer.java:201)
   at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:211)
   at org.alfresco.repo.content.ContentServiceImpl.failoverTransformers(ContentServiceImpl.java:679)
   at org.alfresco.repo.content.ContentServiceImpl.transform(ContentServiceImpl.java:628)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.lang.reflect.Method.invoke(Method.java:606)
   at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
   at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.model.ml.MLContentInterceptor.invoke(MLContentInterceptor.java:125)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:46)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:161)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
   at com.sun.proxy.$Proxy48.transform(Unknown Source)
   at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable$1.doWork(AbstractTransformationRenderingEngine.java:435)
   at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable$1.doWork(AbstractTransformationRenderingEngine.java:426)
   at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:548)
   at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable.call(AbstractTransformationRenderingEngine.java:425)
   at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable.call(AbstractTransformationRenderingEngine.java:403)
   at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
   at java.util.concurrent.FutureTask.run(FutureTask.java:166)
   … 3 more
08:30:39,710 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 01100002 Wrapped Exception (with status template): 01100043 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 01100035 Unsupported transformation: transformer.ImageMagick application/pdf to image/jpeg
org.springframework.extensions.webscripts.WebScriptException: 01100002 Wrapped Exception (with status template): 01100043 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 01100035 Unsupported transformation: transformer.ImageMagick application/pdf to image/jpeg
   at org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:1067)
   at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:184)
   at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:422)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:452)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:491)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:529)
   at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:341)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:378)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)
   at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:132)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
   at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023)
   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
   at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1852)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
   at java.lang.Thread.run(Thread.java:724)
Caused by: org.alfresco.scripts.ScriptException: 01100043 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 01100035 Unsupported transformation: transformer.ImageMagick application/pdf to image/jpeg
   at org.alfresco.repo.jscript.RhinoScriptProcessor.execute(RhinoScriptProcessor.java:204)
   at org.alfresco.repo.processor.ScriptServiceImpl.execute(ScriptServiceImpl.java:212)
   at org.alfresco.repo.processor.ScriptServiceImpl.executeScript(ScriptServiceImpl.java:174)
   at org.alfresco.repo.web.scripts.RepositoryScriptProcessor.executeScript(RepositoryScriptProcessor.java:102)
   at org.springframework.extensions.webscripts.AbstractWebScript.executeScript(AbstractWebScript.java:1305)
   at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:128)
   … 28 more
Caused by: org.alfresco.repo.content.transform.UnsupportedTransformationException: 01100035 Unsupported transformation: transformer.ImageMagick application/pdf to image/jpeg
   at org.alfresco.repo.content.transform.AbstractContentTransformer2.checkTransformable(AbstractContentTransformer2.java:140)
   at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:205)
   at org.alfresco.repo.content.transform.FailoverContentTransformer.transformInternal(FailoverContentTransformer.java:201)
   at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:211)
   at org.alfresco.repo.content.ContentServiceImpl.failoverTransformers(ContentServiceImpl.java:679)
   at org.alfresco.repo.content.ContentServiceImpl.transform(ContentServiceImpl.java:628)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.lang.reflect.Method.invoke(Method.java:606)
   at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
   at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.model.ml.MLContentInterceptor.invoke(MLContentInterceptor.java:125)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:46)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:161)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
   at com.sun.proxy.$Proxy48.transform(Unknown Source)
   at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable$1.doWork(AbstractTransformationRenderingEngine.java:435)
   at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable$1.doWork(AbstractTransformationRenderingEngine.java:426)
   at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:548)
   at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable.call(AbstractTransformationRenderingEngine.java:425)
   at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable.call(AbstractTransformationRenderingEngine.java:403)
   at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
   at java.util.concurrent.FutureTask.run(FutureTask.java:166)
   … 3 more
</blockcode>

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