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Need paid help getting Alfresco going again

Question asked by djob on Feb 12, 2015
Latest reply on Feb 18, 2015 by parashiftaustralia
Hello
We are looking for paid help to get our Alfresco instance accessible again.

We have had it for a few years and it has been fine until yesterday when files uploads stopped and then logins stopped. The login page :8080/share/page/ can be accessed but gives The remote server may be unavailable or your authentication details have not been recognized. and /alfresco is a 404.

We have Alfresco 4.0d installed as a service on Windows 2008. The services are running and have been restarted.

What I am finding on Google does not help my limited knowledge here. We are looking for someone to troubleshoot and resolve this issue

We would also like it set up to rotate/delete log files.

alfresco.log

15:26:51,416 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'sysAdmin' subsystem, ID: [sysAdmin, default]
15:26:51,432 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'sysAdmin' subsystem, ID: [sysAdmin, default] complete
15:26:54,729 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Stopping 'sysAdmin' subsystem, ID: [sysAdmin, default]
15:26:54,822 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Stopped 'sysAdmin' subsystem, ID: [sysAdmin, default]
15:26:54,822 ERROR [org.springframework.web.context.ContextLoader] Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'messageService' defined in class path resource [alfresco/core-services-context.xml]: Cannot resolve reference to bean 'contentService' while setting bean property 'contentService'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'contentService' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'eagerContentStoreCleaner' while setting bean property 'eagerContentStoreCleaner'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'eagerContentStoreCleaner' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentBackupListeners' while setting bean property 'listeners'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentBackupListeners' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentBackupListener' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentBackupListener' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentStore' while setting bean property 'store'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentStore' defined in class path resource [alfresco/content-services-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.alfresco.repo.content.filestore.FileContentStore]: Constructor threw exception; nested exception is org.alfresco.service.cmr.repository.ContentIOException: 01120000 Failed to create store root: D:\Alfresco\alf_data\contentstore.deleted
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:328)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:106)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1325)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1086)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:517)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
   at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
   at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
   at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
   at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
   at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:580)
   at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:895)
   at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:425)
   at org.springframework.web.context.ContextLoader.createWebApplicationContext(ContextLoader.java:276)
   at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:197)
   at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:47)
   at org.alfresco.web.app.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:63)
   at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4791)
   at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5285)
   at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
   at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
   at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
   at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:618)
   at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:963)
   at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1600)
   at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
   at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
   at java.util.concurrent.FutureTask.run(FutureTask.java:166)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
   at java.lang.Thread.run(Thread.java:722)
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'contentService' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'eagerContentStoreCleaner' while setting bean property 'eagerContentStoreCleaner'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'eagerContentStoreCleaner' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentBackupListeners' while setting bean property 'listeners'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentBackupListeners' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentBackupListener' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentBackupListener' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentStore' while setting bean property 'store'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentStore' defined in class path resource [alfresco/content-services-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.alfresco.repo.content.filestore.FileContentStore]: Constructor threw exception; nested exception is org.alfresco.service.cmr.repository.ContentIOException: 01120000 Failed to create store root: D:\Alfresco\alf_data\contentstore.deleted
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:328)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:106)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1325)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1086)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:517)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
   at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
   at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
   at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
   at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:322)
   … 30 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'eagerContentStoreCleaner' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentBackupListeners' while setting bean property 'listeners'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentBackupListeners' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentBackupListener' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentBackupListener' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentStore' while setting bean property 'store'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentStore' defined in class path resource [alfresco/content-services-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.alfresco.repo.content.filestore.FileContentStore]: Constructor threw exception; nested exception is org.alfresco.service.cmr.repository.ContentIOException: 01120000 Failed to create store root: D:\Alfresco\alf_data\contentstore.deleted
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:328)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:106)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1325)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1086)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:517)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
   at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
   at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
   at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
   at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:322)
   … 40 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentBackupListeners' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentBackupListener' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentBackupListener' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentStore' while setting bean property 'store'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentStore' defined in class path resource [alfresco/content-services-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.alfresco.repo.content.filestore.FileContentStore]: Constructor threw exception; nested exception is org.alfresco.service.cmr.repository.ContentIOException: 01120000 Failed to create store root: D:\Alfresco\alf_data\contentstore.deleted
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:328)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:106)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveManagedList(BeanDefinitionValueResolver.java:353)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:153)
   at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:630)
   at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:148)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1003)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:907)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:485)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
   at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
   at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
   at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
   at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:322)
   … 50 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentBackupListener' defined in class path resource [alfresco/content-services-context.xml]: Cannot resolve reference to bean 'deletedContentStore' while setting bean property 'store'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentStore' defined in class path resource [alfresco/content-services-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.alfresco.repo.content.filestore.FileContentStore]: Constructor threw exception; nested exception is org.alfresco.service.cmr.repository.ContentIOException: 01120000 Failed to create store root: D:\Alfresco\alf_data\contentstore.deleted
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:328)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:106)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1325)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1086)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:517)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
   at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
   at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
   at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
   at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:322)
   … 64 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'deletedContentStore' defined in class path resource [alfresco/content-services-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.alfresco.repo.content.filestore.FileContentStore]: Constructor threw exception; nested exception is org.alfresco.service.cmr.repository.ContentIOException: 01120000 Failed to create store root: D:\Alfresco\alf_data\contentstore.deleted
   at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:288)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1003)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:907)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:485)
   at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
   at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
   at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
   at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
   at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
   at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:322)
   … 74 more
Caused by: org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.alfresco.repo.content.filestore.FileContentStore]: Constructor threw exception; nested exception is org.alfresco.service.cmr.repository.ContentIOException: 01120000 Failed to create store root: D:\Alfresco\alf_data\contentstore.deleted
   at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:141)
   at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:108)
   at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:280)
   … 83 more
Caused by: org.alfresco.service.cmr.repository.ContentIOException: 01120000 Failed to create store root: D:\Alfresco\alf_data\contentstore.deleted
   at org.alfresco.repo.content.filestore.FileContentStore.<init>(FileContentStore.java:101)
   at org.alfresco.repo.content.filestore.FileContentStore.<init>(FileContentStore.java:86)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
   at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
   at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
   at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:126)
   … 85 more

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