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Making e-mail links active in preview?

Question asked by sscbrian on Aug 20, 2015
Latest reply on Sep 17, 2015 by sscbrian
We've got a business process that has just been switched from SharePoint over to Alfresco.  It involves e-mails which have links to web based invoices.  In SharePoint they would display as clickable links that would open the Internet browser.  In Alfresco, the e-mails preview as pure text, displaying the HTML code itself instead of having actual functioning links.  I'd like to be able to get those links functional inside the Alfresco previewer.  Here's some of the details:

- Most incoming e-mails split into 2 parts, 1 being pure text and the 2nd being HTML.  Notably these e-mails do not, they just come in as a single file also and do not have an HTML extension.  So perhaps it's treating them as just plain text?
- The incoming emails are of type "text/html" currently according to the header, and that can be changed to something else if it would help.
- If I go ahead and manually flip the type in Alfresco to "HTML", then the e-mail renders the page, but the links still won't execute when clicked.

Thoughts on changes to get these e-mailed links to function?

Thanks,
Brian

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