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Document library not loading for specific users on specific browsers

Question asked by sscbrian on Sep 9, 2015
Latest reply on Oct 16, 2015 by sscbrian
This is a bizarre one.  All of a sudden over the weekend we have users that can't open Document Libraries.  The main group of users is Mac users with Chrome.  We also have one person on 32-bit Chrome on PC with the same issue.  All of the above are able to view document libraries fine with Firefox.

The rest of us have no issue with Chrome (on PC) either 32-bit or 64-bit.  The people with the issue can walk over to someone else's computer, use that "working" user's Desktop, but login to Alfresco as themselves (the "problem" person) and the document libraries will not load.  They log out, the other user logs in, and it works fine…

No errors in the Alfresco log file that match up with it.  I had one that was close, but turned out to be something else.

Any ideas?  For now having them use Firefox is a tolerable workaround, but obviously something odd is happening and I fear that Firefox may also suddenly quit working for them.

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