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Online Edit: Microsoft Office crashes after Patch Day Oct 2015

Question asked by peter_w on Oct 16, 2015
Latest reply on Oct 22, 2015 by dmainou
Dear community,

I am running an Alfresco Community Edition 5.0d 64bit on Ubuntu 14.04 with a https-enabled Sharepoint protocol. Until Oct 13 everything worked smoothly, i.e. Online Edit worked like a charm.

On Oct 13 a large patch was distributed that affected among others almost all Office products. After installing the patch every time I open a Office (2010) document via Online Edit it crashes. That means, I am asked for my credentials and then after submitting them Word/Excel/… crashes.

Is it really possible that this is connected with the update? Anyone else experiences that behaviour? Thanks a lot for your help!

<strong>Log</strong>

Apache error log and share log are clean, alfresco error log shows:

2015-10-16 09:26:59,520 INFO  [org.alfresco.module.vti.web.VtiRequestDispatcher] [1560458113@qtp-781583311-3] Note - no handler was found for OPTIONS to uri='/site/documentLibrary/Module/Alfresco/'
2015-10-16 09:27:00,152 INFO  [org.alfresco.module.vti.web.VtiRequestDispatcher] [1368436907@qtp-781583311-5] Note - no handler was found for HEAD to uri='/site/documentLibrary/Module/Alfresco/2014-07-16 Alfresco use cases.docx'
2015-10-16 09:27:00,273 INFO  [org.alfresco.module.vti.web.VtiRequestDispatcher] [1368436907@qtp-781583311-5] Note - no handler was found for OPTIONS to uri='/site/documentLibrary/Module/Alfresco/'
2015-10-16 09:27:00,427 INFO  [org.alfresco.module.vti.web.VtiRequestDispatcher] [1368436907@qtp-781583311-5] Note - no handler was found for GET to uri='/site/documentLibrary/Module/Alfresco/2014-07-16 Alfresco use cases.docx'
2015-10-16 09:27:00,872 INFO  [org.alfresco.module.vti.web.VtiRequestDispatcher] [1368436907@qtp-781583311-5] Note - no handler was found for OPTIONS to uri='/site/documentLibrary/Module/Alfresco/'


Windows error log shows:

Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000fc7c
ID des fehlerhaften Prozesses: 0x20a0
Pfad der fehlerhaften Anwendung: D:\Programme\Office2010\Office14\WINWORD.EXE
Pfad des fehlerhaften Moduls: C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSPTLS.DLL


Sometimes it also shows

Pfad des fehlerhaften Moduls: C:\Program Files (x86)\Common Files\Microsoft Shared\office14\mso.dll

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