AnsweredAssumed Answered

Document Preview does not display the latest version of a document

Question asked by pcharsle on Oct 19, 2016
Latest reply on May 18, 2017 by Aleksey Bykov

We are using Alfresco 5.1. The Document Preview successfully displays the first version of an uploaded document. However, when we upload a new version, the preview continues to display the original version.

Upon uploading a new version, Alfresco displays an informational message telling the user that they need to refresh their browser in order for the preview to show the new version. However, even after refreshing the browser multiple times, the old version is still displayed.

No error messages are displayed in the log files and we have verified that even when accessed by a different user from a different browser, the old version is still displayed.

How can we make the Document preview show the latest version?