AnsweredAssumed Answered

Online edit requires plugin?

Question asked by andrejochemsen on Oct 19, 2016
Latest reply on Oct 19, 2016 by angelborroy

Hi all,


We have 8 Citrix servers in a farm. One of the Citrix servers has an issue with online editting of documents.

The message the users get:


Het bestand '1<file name>' kan niet worden geopend voor online bewerking. U dient een van de volgende invoegtoepassingen te installeren in uw browser.
Voor Windows: Microsoft Office 2010
Voor Mac OS X: SharePoint Browser Plug-in


This is Dutch, but it just means a plugin is needed.

Office 2010 is installed. I do not see any differences between the Citrix server having problems and the ones that dont have problems.


anyone seen this issue and know what to do?


Kind regards,