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How to implement go-back and delegation?

Question asked by kingsword on Feb 21, 2011
Latest reply on Dec 30, 2011 by hamed

We are developing Operational Risk Management System for bank. We need a technical solution to implement go-back scenario and delegation scenario.
In go-back scenario user can send application back to previous node in work flow. We use a exclusive gateway which makes  decision whether go back or not. But how we can get the user who submit the application at previous node from other candidates in same group.
In delegation scenario A can entrust his tasks to B. B can list the tasks which is commissioned by A and do them. How to deal with it?

Who can give us some suggestions?