AnsweredAssumed Answered

History by User Task Claim time

Question asked by ruedesilva on May 5, 2011
Latest reply on Jun 21, 2015 by trademak

The project that we are working on requires that the system track how long a user spends on a task. This has to be starting from when a user claimed the task (not when the task started). Currently I do not see this in the DB or any mechanism to handle this. The reason for this is that the company wishes to monitor the performance of the users (how long they spend from claiming a task and completing it). Is there a way to handle this and store the information in the history DB tables? Any examples would be great.