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can not send mail at any time

Question asked by whdwsl on Apr 7, 2013
Latest reply on Apr 7, 2013 by whdwsl
i have such a business demand: 
    when a user task is created and completed , a mail should be sended . the rule is :  when a user task is created, a mail should be sended to  persons who can claim it; when a user task is completed , a mail should be sended to persons who can claim it except the one who complete it .

these two kind of mails have  different templates.  

the only way i have is use the task lisener. but it is not flexible. i want to make it to be a common way.

any one have a good way?  thanks a lot.

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