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Manager assigning work item in Activiti

Question asked by ajjain on Oct 22, 2013
Latest reply on Oct 25, 2013 by martin.grofcik
I wish to implement a work item assignment app wherein a Manager can assign items to his subordinates. Below are a few cases: 1) Escalate and reassign the item from one subordinate to another 2) Division of work load.

I see TaskService.setAssignee API, can this be used to achieve #2. But how can #1 be implemented?