AnsweredAssumed Answered

MailTask after BoundaryTimerEvent

Question asked by parnswir on Jan 30, 2014
Latest reply on Feb 21, 2014 by patelag

I've tried to hook up a BoundaryTimerEvent to a SubProcess. Linked to it is a MailTask (which reminds the employee of the current ticket). This looks great on paper, but in ActivitiExplorer, this Timer never fires. When I replace the MailTask with a UserTask, it all works great, but I really want to have an automated reminder. What am I doing wrong?