AnsweredAssumed Answered

Repeating Timers Ignoring Intervals

Question asked by ms1 on Aug 27, 2015
Latest reply on Sep 15, 2015 by ms1
Hello All,

I have a problem with a repeating timer. I want to send out a reminder email for a task at a specified interval : 3 total at 3 day intervals … so for the time cycle, I have R3/P3D.

What happens is that I get the first email in 3 days (as expected) and then the 2nd and 3rd emails are triggered on the 6th day. I would expect the 3rd email to trigger on the 9th day.

I did some experimenting and if I increase it to repeating 4 times, I see the same behavior where the 2nd timer triggers all remaining emails. (So, in this case, the 2nd, 3rd and 4th emails all trigger at the same time on the 6th day.)

Am I specifying this correctly? Is there some sort of configuration issue? Any help would be greatly appreciated.