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is it possible to reset the timer on timer boundary event?

Question asked by jianxin on Dec 23, 2015
Latest reply on Dec 23, 2015 by jianxin
I have a user task attached a timer boundary event, but don't want a different path of the flow when that triggered, instead just want the timer to be reset after sending out an escalation estimation, is that possible? or alternative way to satisfy this requirement?

Scenario would be timer set 2 hours on the user task, if 2 hours the task not taken, then fire email and reset the timer, and another 2 hours if the task still not taken, then fire the email and reset the timer again.

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