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Timer BoundaryEvents

Question asked by ncoonghe on Jan 19, 2016
Latest reply on Jan 21, 2016 by jbarrez
How do I model two escalation tasks as boundary timer event, based on the due date on the same task

1. Say timer to be fired 1day before the due date
2. Timer to be fired immediately when the task is overdue, i,e past the due date.

item 1 needs to be fired first if the task is not completed
item 2 needs to be fired if the task pending past the due date