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Export / Import process missing image

Question asked by ciroque on Feb 24, 2016
Latest reply on Mar 29, 2016 by martin.grofcik
Hi all,

Long time listener, first time poster.

We created a process in a test environment and then used the Export / Import functionality into a production environment. When we view the process in the Model workspace there is no diagram, only text saying: "No image available for this process.".

We exported the process from the production server, then compared it to the version that was exported from the test server. The coordinates are different between the two files, but not seemingly to the point where the rendered object would be offscreen.

Is there maybe something we missed in doing the export / import process?

A sample from the original exported file is:

<bpmndi:BPMNEdge bpmnElement="sid-86BE7A2A-605F-4668-BD1C-86F3DDE344DF" id="BPMNEdge_sid-86BE7A2A-605F-4668-BD1C-86F3DDE344DF">
        <omgdi:waypoint x="336.0" y="331.0"></omgdi:waypoint>
        <omgdi:waypoint x="395.0" y="331.0"></omgdi:waypoint>

and the associated segment from the exported production server:

      <bpmndi:BPMNEdge bpmnElement="sid-86BE7A2A-605F-4668-BD1C-86F3DDE344DF" id="BPMNEdge_sid-86BE7A2A-605F-4668-BD1C-86F3DDE344DF">
        <omgdi:waypoint x="336.99986992874534" y="331.4354843954486"></omgdi:waypoint>
        <omgdi:waypoint x="395.0" y="331.2016129032258"></omgdi:waypoint>

Any and all help is appreciated.