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Activiti Mail Task - few mail are not going using Activti Mail Task

Question asked by ritesh1.k.gupta on Jun 29, 2016
Hi,

we have used the activiti mail task in the workflow. Few mail have not been going throught the activiti mail task. I am able to see the details in the ACT_RU_JOB (in the EXCEPTION_MSG_ Column it showing the message " Could not send email in execution + execution id ". There are 1522 times this task is used for sending the email - out of which 20 times the mail was not went through the email task. In the Application Logs, there are no exception which tells about why the mail was not sent 20 times. The only place where I can the find the details that was not sent it is in ACT_RU_JOB.

Please help us on it why the mail was not going.

Please also let us know at what condition the following message " Could not send email in execution + execution id ".  get updated in the table ACT_RU_JOB.

Thanks,
Ritesh

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