AnsweredAssumed Answered

Process instance got stuck in the middle

Question asked by ganeshr on Jul 27, 2016
Latest reply on Aug 18, 2016 by martin.grofcik
We have recently upgraded to latest version of  Activit 5.21 and after we are seeing an issue of process getting stuck in the exection.
This issue happened with older version and when we recycled the application then the process continued and created next task in the process.
Here is what we are seeing the issue,
We have a business process with 16 human tasks, the process went fine until the 10th step(human task) and after that it didn't created the 11th human task and when verified in execution table, it show like this in act_ru_execution table.

1   79fa0ac5-53fd-11e6-ad2e-020030001c32   11   79fa0ac5-53fd-11e6-ad2e-020030001c32         rail_access_process:3:39d5e0f6-0479-11e5-aad9-020030001c46      MarketingRealEstateTrackAgreementHumantask   1   0   1   0   1   2         

It should have created the MarketingRealEstateTrackAgreementHumantask   human task but it didnt and we lost the process instance and dont see a way to get it back again. Any help please ?