Are environment is as follows
Windows 2008 R2
Alfresco 4.2.4 enterprise edition
The issue we are experience in alfresco share is as follows
1. Authentication NTLM SSO on active directory
2. We only are authenticating share and explorer
3 Using http and https.
what’s happening is that for some users they are randomly y being prompted to enter their user credentials through the Windows security pop up windows, the user enter their active directory credentials but the pop up will continuosly appear thus not letting the user use Alfresco. The page usually freezes and users have to close their browsers if they can as the page is “Not Responding” or reboot their computer. Once they go back into Alfresco it will work for a while then the pop will appear again.
The above issue only occurs while they are using https, his makes me think that the problem is not caused by the authentication but by the configuration of the connector in TOMCAT, below is my configuration, could you help me to understand why the session is broken and the user are prompted to enter credential if we set up NTLM-SSO. Thanks so much for your help
<Connector port="8445" protocol="org.apache.coyote.http11.Http11NioProtocol" SSLEnabled="true"
maxthreads="400" scheme="https" secure="true"
clientAuth="false" sslProtocol="TLS" />