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Your authentication details have not been recognized or Alfresco may not be available at this time

Question asked by diegot on Feb 7, 2017

Hi,

 

I made a backup of my Alfresco 5.2 and put it on another server on a clean installation of the same version, using the same ports and folders (to simulate a Disaster Recovery), the case is that when trying to start gives me the error "Your authentication details have not been recognized or Alfresco may not be available at this time "

 


Steps I've followed:

 

1)BackUp:

 


cd /mnt/BACKUP/

 

tar -czf backup_alfresco.tar.gz /opt/alfresco52d/alf_data/*

 

mysqldump --user=alfresco --password=xxxx alfrescobbdd > backup_BDAlfresco.sql

 


2) New installation Alfresco 5.2d on another server, and works perfectly.

 


3) Dump:

 

cd /opt/alfresco52d/alf_data

 

tar -xzf /mnt/BACKUP/backup_alfresco.tar.gz

 

mysql -u alfresco -p alfrescobbdd < backup_BDAlfresco.sql

 

 

 

The operation finished without problems, I start the service and open Alfresco and ... "Your authentication data has not been recognized or Alfresco Content Services may not be available at this time."

 

 

 

Somebody have any idea what might be happening or what can I do?

 

Thanks a lot!

 


Regards

Outcomes