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How can I best document (in terms of user documentation) a complex workflow?

Question asked by kaethe on Feb 8, 2017
Latest reply on Feb 9, 2017 by gdharley

I am looking to create user documentation for a workflow we created which has grown increasingly complex with every release.

In the beginning we used powerpoint diagrams to guide the users. With time new subworkflows and decisions etc were added, making it increasingly difficult to create a legible user documentation.

In addition maintainability of the user documentation is an issue with every new release.

 

Any ideas?

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