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alfresco preview not showing in any format without rename the file in first time

Question asked by richard.a on May 16, 2017
Latest reply on May 17, 2017 by angelborroy

Preview issue on documents   , While uploading the file in alfresco directory, then i selecting the uploaded files for preview time,its contain more than 18 character its showing could not load the PDF file, but if i download the file its showing in local machine, at the same time if i rename the file name at first time in less than the 18 character its showing the file , after second time on-words renaming the file name more than the 18 character it will work as its, what was the issue on it, its a default behavior of alfresco preview or we need to change in any configuration in alfresco preview time.if anyone know about the issue please let me know..Thank you.