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Issue with Edit in Microsoft Office

Question asked by andrew.sumner on Sep 26, 2017
Latest reply on Oct 3, 2017 by andrew.sumner

Hi,

 

We are running Alfresco Community Edition v5.2f on CentOS 7, but have encountered an issue that I could use some help with:

 

In the Alfresco Share website, I have created a test folder and uploaded a Word document (docx), I then select the document so it appears in the on-screen editor, and then select "Edit in Microsoft Office" under the Document Actions. This generates a security prompt which I then click Yes to, and the Word 2016 application then opens, however the document never actually loads within Word (its just an empty window).

 

The laptop (client) I am working from is running Windows 10, Office 2016, Chrome web browser.

 

Alfresco is running out-of-the-box configuration.

 

Is there any specific configuration needed to get this feature to work? If not, what is the best way to investigate this issue?

 

Thanks in advance,

 

Andrew

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